Our Donor Bill of Rights
THE DONOR BILL OF RIGHTS
Red Feather Development Group values the support of our donors and respects the discretion and complexity of decisions regarding charitable giving. Our commitment is to provide donors with the options that best meet their charitable giving needs and abilities, as well as advance the mission of our organization. In accordance with the standards established by the Association of Fundraising Professionals, Red Feather adheres strictly to the following Donor Bill of Rights, which states that a donor has the right:
A) to be informed of Red Feather's mission, of the way the organization intends to use the donated resources, and of its capacity to use donations effectively for their intended purposes.
B) to be informed of the identity of those serving on the Red Feather Development Group Board of Directors, and to expect the Board to exercise prudent judgment in its stewardship responsibilities.
C) to have access to Red Feather's most recent financial statements.
D) to be assured their gifts will be used for the general purposes for which they were given.
E) to receive appropriate acknowledgement and recognition.
F) to be assured that information about their donation is handled with respect and, if requested, with confidentiality to the extent provided by law.
G) to have the opportunity for their names to be deleted from Red Feather's mailing list.
H) to feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.
On The Ground: Why We Do This Work
"I want to share a story with everyone about the firewood program. We receive calls every day from people requesting firewood. Many are no less dire than this one: A woman called the office, desperately asking us to deliver firewood to her neighbor. He was burning his furniture because he was out of wood and would never ask for a hand-out.
He was elderly and physically unable to go out to gather, cut and split his own wood.
The woman said she had reached out to other organizations for assistance with the situation but found that it was a problem finding any wood, even though many organizations had been trying to help with the firewood issue.
This is not an uncommon story that we hear. I have heard of clients burning worse things than furniture. Some have burnt clothes, lumber, combustible debris or any other thing they can, just to stay warm for a few more hours. Of all the programs that are on my plate, it is this one that makes me take phone calls at any time of day, from 7:00 in the morning to 10:00 at night from clients and vendors. It is what makes me say, I will pay any price to get wood to people. It’s what makes me say, thank god that I am a part of this organization. It is the most tangibly good and direly needed program that this organization has asked me to participate in.”
- Darleen Cortez
Red Feather Program Coordinator